Position Description

ScholarMatch is seeking a full-time, non-exempt Community Outreach Coordinator to play an important role in our growing non-profit. The Community Outreach Coordinator will support community outreach and engagement efforts with high schools, community-based organizations, and other regional partners in the Greater Los Angeles Area to connect high school students with our programs. This position reports to the Director of College Access.

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This position is ideal for a candidate who has a passion for our mission and strong relationship-building skills. This position is remote, but candidates must reside in the Greater Los Angeles Area. Occasional travel, in-person event attendance, and evening or weekend hours may be required. 

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This is a union position and is grant funded until June 2026 with a possible extension based on available funding. 

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Primary Responsibilities

• Build relationships and partnerships with high schools, families, community-based organizations, community residents, local organizations, and other community stakeholders
• Collaborate with the Programming Lead to promote, schedule, coordinate, and present ScholarMatch’s programs, activities, and educational materials to neighborhoods, schools, community groups, individuals, and other interested parties
• Collaborate with the Programming Lead to coordinate and facilitate virtual and in-person informational and educational sessions in both English and Spanish
• Input and track outreach data into internal database
• Respond to general inquiries from educators, community members, and other interested parties through email, phone, etc. 
• Attend virtual and in-person community events  to build awareness of ScholarMatch and support program promotion
• Assist in working with nonprofit and school partners to identify students eligible for ScholarMatch’s programs
• Assist in working with partners and community organizations to identify potential volunteers
• Coordinate the tracking and review of student applications, confirming program eligibility, and following up with applicants as needed
• Create, update, coordinate, and disseminate customized communications kits, templates, and links to promote ScholarMatch programs  
• Collaborate with the Communications & Marketing Manager, Volunteer Manager, and Program Director to disseminate information using digital media platforms 

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• Bachelor’s degree 
• Two (2) years of professional experience, expertise, and knowledge around issues facing first-generation, low-income college students
• Experience and comfort in engaging in direct communications with students, families, and school personnel
• Fluency or advanced proficiency in Spanish 

• Advanced proficiency in Google Suite and database management 
• Excellent written communication skills 
• Must be able to hold sensitive information confidential, and navigate urgent and/or sensitive student issues with care, maturity, and responsibility

• Must be able to perform all functions of this position within what would be deemed to be reasonable accommodations
• Must be able to communicate effectively with a variety of personalities throughout the organization
• Must be comfortable working in an anti-racist organization with a diverse group of external callers and visitors, and internal staff at all levels

Preferred but not Required

• Knowledge of Basecamp and Airtable
• Experience with macOS operating systems and related applications
• Experience with Canva

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